Plan / Premium
Premium AI chatbot: for high-value enquiries.
Everything in Managed, set up in more depth and looked after more closely. For clinics, property, law, high-ticket services and any business where one lost enquiry costs a lot. £995 setup plus £349 a month.
£349/month
+ £995 setup · free for the first 5 founding clients
Up to 1,200 conversations a month
Is it right for you?
Is it right for you?
Right for you if
- One new client is worth hundreds or thousands to you
- You offer several services that each need their own questions and answers
- You want leads to land in a tool you already use, such as your calendar, CRM or a spreadsheet
- You want fast answers from us when something needs changing
Not the right fit if
- You get a handful of simple enquiries a week: Managed is enough
- You want phone calls answered: a chatbot answers written messages only
- You need a large custom software project: that is scoped separately
Everything included
Everything included.
- Everything in Managed
- Deeper setup: more documents and conversation flows tailored to each service
- Conversation review every two weeks
- A connection to a tool you already use (calendar, CRM or spreadsheet), where it allows one
- Priority support: a reply the same working day
- A review call every quarter to improve results
- Up to 1,200 conversations a month
- No “Powered by” badge
Who does what
Who does what
What we do
- A longer discovery: every service, its prices, its qualifying questions and its limits
- Separate conversation flows for each service, so leads arrive properly qualified
- Connect one tool you already use (calendar, CRM or spreadsheet), where that tool allows a connection
- Review conversations every two weeks and fix what it missed
- Reply to your requests the same working day, and hold a review call every quarter
What you do
- Join a longer first call and share your documents and price lists
- Approve the answers and flows before launch
- Give access to the tool you want connected
- Tell us when something changes
How Premium is set up
How Premium is set up
- 01
A discovery session
We go through each service, what customers ask about it, what qualifies a good lead and what must go to a person.
- 02
Build, train and connect
We write its knowledge, design a flow per service and connect your tool where it allows it.
- 03
You test every flow
We adjust each answer and question until it sounds like your business.
- 04
Live, then closely managed
Reviews every two weeks, same-day replies to your requests and a quarterly call to improve results.
Limits and costs, in plain words
Limits and costs, in plain words
- Up to 1,200 conversations a month (about 6,000 AI replies).
- “A connection to a tool you already use” means one integration with a calendar, CRM or spreadsheet that offers a way to connect, such as an API or webhook. We confirm it on the first call before you commit.
- We contact you before you reach the allowance. At the limit, the chatbot keeps taking visitors’ details so no enquiry is lost.
- WhatsApp: Meta’s 1,000 free messages a month per number are included. Anything above that is charged at Meta’s cost, with no mark-up.
Paying and cancelling
- £995 setup, then £349 a month, invoiced monthly.
- Founding clients: the first 5 Managed or Premium clients pay no setup fee, and their monthly price is fixed for 12 months, in return for an honest review and a short case study.
- Cancel with 30 days’ notice. No long contract.
How it compares
How it compares
| How it compares | DIY | Managed | Premium · This plan |
|---|---|---|---|
| Monthly price | From £49/month | £199/month | £349/month |
| Setup | No setup fee | £495 | £995 |
| Conversations a month | 200–600 | Up to 600 | Up to 1,200 |
| Who builds it | You | We do | We do, in more depth |
| Conversation reviews | You | Monthly, by us | Every two weeks, by us |
| Support | Email, reply within 24 hours on working days | Priority, same working day | |
| “Powered by” badge | Yes | No | No |
WhatsApp: Meta’s 1,000 free messages a month per number are included. Anything above that is charged at Meta’s cost, with no mark-up.
Questions about this plan
Questions about this plan
01Which tools can it connect to?+
Calendars, CRMs and spreadsheets that allow a connection, for example through an API or webhook. Tell us which tool you use on the first call and we will confirm before you commit.
02What does same-day priority support mean?+
When you send a change request on a working day, we reply the same working day and prioritise it over Managed requests.
03Is Premium worth it over Managed?+
If one extra client covers several months of the difference, usually yes. If your enquiries are simple and few, Managed is the better choice, and we will tell you so.
04Can it book appointments?+
It can send people to your booking page, or collect their preferred times for your team. With a connected calendar that allows it, it can do more; we confirm what your tool supports first.
05Which languages does it reply in?+
English and French. We do not offer Arabic or Darija until they are properly tested.
Premium
Not sure which plan fits?
Get a free, personal plan from the founder. It tells you which plan fits, or whether you need one at all.