01How much does an AI chatbot for a website cost in the UK?+
Webuildora's Managed chatbot costs £495 setup, then £199 a month, built, installed and reviewed every month for you. Premium is £995 setup plus £349 a month. Self-serve plans start at £49 a month and open soon. The first 5 founding clients pay no setup fee.
02What does it cost to implement a chatbot on my website?+
With Managed, the full cost of implementing it is the £495 setup fee (free for the first 5 founding clients), then £199 a month. That covers building and training it, installing it on your site, AI usage within your allowance, hosting, updates and a monthly review. There is nothing extra to install and no developer to hire.
03Can you build a custom AI chatbot for my business?+
Yes. Every Managed and Premium chatbot is bespoke: trained on your own services, prices and policies, written in your tone, with lead questions that fit your business. It runs on our own chatbot platform using leading AI models, including OpenAI’s GPT models, so you get a GPT-powered chatbot without managing any of it.
04Can it auto-reply on WhatsApp Business?+
Yes, and it does more than a fixed away message. It replies to every WhatsApp message in seconds, answers the actual question from your approved information, collects the customer’s details and passes the conversation to your team. A person can take over any chat, and the chatbot pauses while they do.
05Is it an AI receptionist?+
For written enquiries, yes: it greets people, answers questions, qualifies them and books them in or passes them on, on your website and WhatsApp. It does not answer phone calls. If most of your enquiries come by phone, tell us and we will be honest about whether it fits.
06Is an AI chatbot worth it for a new business or startup?+
Often, yes. A new business usually has one or two people answering everything. The chatbot covers evenings and busy days, so early enquiries are not lost. If you have very little traffic yet, start with the DIY plan and move to Managed when enquiries grow.
07Can I add it to my Wix, Shopify, WordPress or Squarespace site?+
Yes. It installs with one small code snippet on WordPress, Shopify, Squarespace, Webflow, paid Wix plans and custom-coded sites, so you do not need a new website. On Managed and Premium we install it for you.
08How many conversations are included?+
Managed includes up to 600 conversations a month and Premium up to 1,200. Self-serve plans include 200, 400, 600 conversations a month. We warn you at 80% and 100%, and at the limit the chatbot takes visitors' details instead of going silent.
09Are WhatsApp messages included?+
WhatsApp: Meta’s 1,000 free messages a month per number are included. Anything above that is charged at Meta’s cost, with no mark-up.
10How long does it take to set up?+
Live within a week of go-ahead, once we have your information: services, prices, opening hours, common questions and anything it should never say.
11Can I add a chatbot to my existing website?+
Yes, you do not need a new website. It installs with one small code snippet on WordPress, Shopify, Squarespace, Webflow, paid Wix plans and custom-coded sites. On Managed and Premium we install it for you.
12Will the chatbot make things up?+
It answers only from information you approve, and it hands over to a person or takes the visitor’s details when it is not sure. We test it with you before launch and review real conversations every month. No AI is perfect, which is why it never handles anything you have not approved.
13What happens when a customer needs a real person?+
The chatbot collects their name, contact details and question and passes the enquiry to your team. On WhatsApp, a person can take over the chat at any time.
14Does it work in French and English?+
Yes. It replies in English and French, which suits businesses serving both the UK and Morocco.
15Is it better than Tidio, Intercom or Chatbase?+
Those are good self-serve tools if you have the time to set them up and keep them right. Managed is for businesses that want it built, trained, reviewed and improved for them, with one person accountable for it.
16Can I cancel?+
Yes. Monthly plans can be cancelled with 30 days’ notice. There is no long contract.